Filing a Complaint

Dispute Resolution System Forms & Brochures:

Buyers or sellers who want to resolve differences among themselves or with a REALTOR can take advantage of the Berkshire County Board of REALTORS® endorsed dispute resolution system. This process is administered through our partner, The Berkshire Regional Housing Authority in Pittsfield, MA. The system aids in the settlement of differences between sellers and buyers, and between consumers and real estate practitioners, through mediation rather than costly and time-consuming litigation.

Dispute Resolution System Forms & Brochures

Microsoft Word Versions (Fill-ins)

Adobe Acrobat Versions (for Printing)

Code of Ethics:

REALTORS® have voluntarily agreed to abide by a Code of Ethics, for professionalism and protection of the public. They are subject to disciplinary action and sanctions if they violate the duties imposed by the Code of Ethics. The Code of Ethics is a detailed document that spells out the professional responsibilities of every REALTOR® and is the best assurance that the real estate agent you are working with is a professional of utmost care and concern.

Code Of Ethics Forms & Brochures

Microsoft Word Versions (Fill-ins)

Form E-1 – Ethics Complaint Form

Adobe Acrobat Versions (for Printing)

View the Code of Ethics
in other Languages

Arbitration of Business Disputes:

REALTORS® have voluntarily agreed to abide by a Code of Ethics, for professionalism and protection of the public. They are subject to disciplinary action and sanctions if they violate the duties imposed by the Code of Ethics. The Code of Ethics is a detailed document that spells out the professional responsibilities of every REALTOR® and is the best assurance that the real estate agent you are working with is a professional of utmost care and concern.

Arbitration Forms & Brochures

Microsoft Word Versions (Fill-ins)

Form A-1 – Request and Agreement to Arbitrate

Adobe Acrobat Versions (for Printing)

Mediation:

Mediation is NAR’s preferred method of dispute resolution. All local REALTOR® associations must, as a benefit of membership, offer the ability to mediate otherwise-arbitrable disputes.